Terms & Conditions

1. Terms and Conditions

If you have any questions, it would be best if you could send us an email in English for quick response to webmail@brazabra.com
 
All merchandise will be shipped by mail unless otherwise requested. 

All prices INCLUDE shipping and handling by U.S. mail, delivered to your home or office address in Japan.

Delivery is usually 3 to 5 working days. Payment by credit card or debit card only please.
 
It is possible that you may have to pay Japanese import duties on arrival. However, the duties on our merchandise is generally small.
 
If you have received damaged or incorrect merchandise, please write to us in ENGLISH for prompt response and we will correct the problem. All claims should be made within 10 days of receipt.
 
We are confident that you will be happy with Braza products and hope you tell your friends. We look forward to serving you in the future.

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